Trail Project

Mentoring Adult Learners with Fewer Opportunities

Mentoring adult learners with fewer opportunities is crucial for fostering inclusive mobility and supporting lifelong learning. It differs significantly from mentoring typical adult learners due to their unique challenges and needs. This module introduces the principles, skills, and attitudes necessary to mentor disadvantaged learners effectively. Through understanding challenges, applying flexible strategies, and encouraging self-directed learning, mentors can create equitable educational environments that empower learners to overcome barriers and achieve personal growth.

Mentoring adult learners from disadvantaged backgrounds differs significantly from mentoring typical adult learners due to their unique challenges and needs. While usual learners often require structured guidance for goal-setting and skill development, disadvantaged learners face additional socio-economic, emotional, and experiential barriers such as financial constraints, low self-esteem, and negative past educational experiences. Mentors must invest more time in building trust, providing emotional support, and tailoring approaches to meet diverse needs. They often play broader roles, acting as advocates and problem-solvers, while focusing on fostering self-efficacy and resilience. Unlike typical learners, who are often self-directed and motivated by career aspirations, disadvantaged learners may require greater encouragement and support to recognise their strengths and see the relevance of learning to improve their circumstances. By addressing systemic challenges, linking learners to resources, and celebrating small achievements, mentoring can be transformative for disadvantaged learners, fostering inclusion, empowerment, and long-term growth.

This module focuses on equipping trainers with the knowledge and skills to mentor or coach adult learners from disadvantaged backgrounds. You will gain a comprehensive understanding of adult learning principles, explore barriers faced by disadvantaged learners, and learn strategies to build trust and motivate mentees effectively.

Key learning objectives:

  • Master the six foundational principles of andragogy and their application in mentoring.
  • Identify and address emotional, and experiential barriers faced by disadvantaged learners.
  • Develop practical strategies to build trust and motivation, fostering an environment conducive to learning.

Mentoring is not an add-on; it is the backbone of an inclusive mobility experience. Disadvantaged adult learners often arrive with low confidence, inconsistent motivation, past negative educational experiences, or uncertainty about their abilities. Effective mentoring helps stabilise them before, during, and after mobility.

Traveller Tips
• Build trust long before departure. A mentor who is present, consistent, and predictable creates the psychological safety needed for learners to stay engaged.
• Use adult learning principles (andragogy). Show relevance (“why it matters”), value learners’ experiences, and give them room for self-direction.
• Identify emotional and experiential barriers early. Low self-esteem, previous failures, or fear of judgement can limit participation unless addressed empathetically.
• Mentor through strengths, not deficits. Help learners recognise what they can do, not only what they struggle with.
• Create space for vulnerability. Learners with fewer opportunities may need reassurance that it is safe to express worries or doubts.
• Check in frequently. Short, regular mentoring touchpoints are more effective than long, infrequent meetings.
• Communicate in calm, accessible ways. Pace, tone, and kindness matter as much as content.

Potential applications
• Offer a strengths-mapping activity (e.g., “What I bring to the group”).
• Hold short weekly check-ins (walk-and-talk, voice notes, coffee chat).
• Use reflective prompts to help learners connect mobility with their personal goals.
• Pair learners with a “peer companion” to reinforce mentoring support.

Mentoring does not stop at the border. Once learners arrive, hosts become crucial mentors, even if they do not use the formal title. Your role is to create an emotionally safe environment where learners can participate without fear of failure or exclusion.

Traveller Tips
• Start with relationship-building. The first days are not for performance; they are for trust.
• Offer gentle guidance rather than authoritative instruction. Your approach can determine whether a learner shuts down or engages.
• Validate learners’ experiences. Many may be carrying stresses or uncertainties — acknowledging this increases their confidence.
• Provide choices. Allow learners to decide how they contribute or participate to support autonomy.
• Watch for quiet signals of distress. Learners may not verbalise struggles; look for withdrawal, fatigue, or emotional overload.
• Help learners make meaning of their experience. Reflection moments strengthen motivation and reinforce progress.
• Coordinate closely with the sending mentor. Consistency avoids confusion and strengthens support networks.

Potential applications
• Begin each day with a short “How are we arriving today?” emotional check-in.
• Offer low-pressure roles in group activities (note-taking, photography, assisting).
• Use simple mentoring tools such as visual mood scales during activities.
• Host informal reflection circles at the end of each day.

Mentors are there to support you — not to judge you. This module helps you understand how mentoring can make your mobility experience easier, safer, and more meaningful.

Traveller Tips
• You do not have to be confident to start; that is what mentoring helps you build.
• Tell your mentor what you need. Support works best when you share your worries or questions.
• Your experiences matter. Your background, skills, and ideas are valuable and will guide your learning.
• Set small and realistic goals. Progress is made step by step, not all at once.
• Notice your strengths. You bring abilities, life experiences, and resilience — these will help you succeed abroad.
• Take time to reflect. Writing, drawing, or talking about your day helps you understand your own growth.
• Reach out when you feel stuck. Asking for help is a positive action, not a weakness.

Potential applications
• Keep a simple reflection journal (“One thing I tried today”, “One thing I’m proud of”).
• Share with your mentor one goal you want to work on during the trip.
• Practise asking for support: “I feel unsure about…”, “Could you explain…?”
• Join group reflections even if you speak only briefly — your voice matters.

The Dos:

  • Check and ensure learners are able to access digital platforms used
  • Incorporate multimedia resources (e.g., videos, interactive quizzes).
  • Provide clear instructions, training and guidelines for online activities.

The Don’ts:

  • Avoid complex digital tools that may confuse users.
  • Refrain from using inaccessible formats for materials.
  • Don’t overload learners with too many simultaneous tasks.
Activities
Role-Play Mentoring

Conduct a role-play mentoring session to practice how to motivate, prepare, and encourage an adult learner, Mary, who is one week away from departing for a 1-month on-the-job training abroad (as part of a 6-month long up-skilling course locally). This is Mary’s first time living abroad, and she is anxious and feels overwhelmed with preparation work.

You are Mary’s trainer in her home country, and you are conducting the final coaching session before her departure.

TASK:

  1. Find a partner to take on the role of Mary.

  2. Conduct a 10-minute coaching session focusing on how you would support Mary in managing her anxiety and feeling prepared for her departure.

  3. After the session, get feedback from your partner on your approach and its impact.

  4. Reflect on the experience, noting areas of strength and potential improvement.

Active Listen a Video!

For Whom: Trainers/mentors

Objective: To practice active listening skills by analysing a real-life conversation, interview, or speech and applying active listening techniques.

Instructions:

1. Choose a Video:

  • Select an online video where someone shares a personal experience, challenge, or emotional story.
  • Recommended sources: TED Talks, personal storytelling videos, interviews, or testimonials.
    • Suggestions:
    • 57 Years Apart – A Boy And a Man Talk About Life (LINK)
    • Rihanna’s speech at Harvard University for Humanitarian of the Year (LINK)

2. Watch and Take Notes:

  • Listen actively and write down key points the speaker shares.
  • Observer the speaker body languages and expression: Do they look confident, nervous, or uncertain? Are their gestures reinforcing their words or showing hesitation? How does their tone of voice change during different parts of the story?
  • Identify their main concerns, emotions, and underlying messages.

3. Apply Active Listening Techniques:

  • Paraphrase: Summarise the speaker’s message in your own words.
  • Reflective Listening: Identify and note what emotions the speaker is expressing (e.g., fear, excitement, frustration).
  • Ask Open-Ended Questions: If you were in a mentoring session with this speaker, what questions would you ask to encourage deeper discussion?

4. Self-Reflection:

  • Did you notice anything new when focusing on listening actively?
  • How does practicing with a video help you improve your ability to listen during mentoring conversations?
  • What was challenging about picking up on emotions or underlying concerns?

 

Take the Quiz! (to be updated)