Trail Project

Travel Considerations for People with Disabilities and Other Needs

The topic of inclusive mobility is of crucial importance as it aims to ensure that everyone, including individuals with cognitive and physical disabilities, the elderly, and inexperienced youth, can travel safely and with dignity. Many destinations lack appropriate infrastructure, such as ramps and accessible public transportation. Travelers may also face communication barriers in other cultural contexts and challenges in managing their medical needs. Travel planning is essential for preventing and mitigating risks through structured plans that address safety, medical assistance, environmental risk management, transit, communication, and accommodation. Proper preparation involves gathering information on the destination’s context, including security and health conditions, entry requirements, and local customs. Addressing these challenges is vital for promoting equity and enhancing travel experiences for all.

This module focuses on travel security and risk awareness, helping you understand potential challenges before and during a trip. Being well-prepared is essential for staying safe, adapting to new environments, and minimizing risks.

Before traveling to a country, it’s crucial to gather relevant information about your destination. This includes understanding the overall security situation, potential health risks, entry and visa requirements, transportation and mobility options, and any general information that might help you navigate the country more effectively. This is best done by consulting multiple sources like your organization, local offices, partners, colleagues, government agencies, international organizations, media outlets, and even social networks.

A different aspect of travel preparedness is understanding local culture. Learning about customs, traditions, religious practices, and languages can make a huge difference in how you interact with people and carry out your work. Additionally, it helps integrate better, reduces any possible cultural blunders, and ensures that the situation does not escalate to a security concern. Sometimes, this could even mean the difference between life and death.

In general, security threats exist from everywhere; though they may be identified and analyzed, eliminating them altogether is impossible in most cases. Reducing the risks is what you can do instead. Taking preventive measures allows you to ensure lower chances of experiencing danger and also minimizes its effect. Risk management is based on proper preparation, awareness, and wise planning before and during travels.

Travel can involve complex challenges for adults with disabilities, health conditions, sensory sensitivities, or limited travel experience. Thorough preparation reduces risk, increases autonomy, and supports dignity throughout the journey. When needs are anticipated early, mobility becomes safer and more empowering for all participants.

Traveller Tips
• Gather detailed information about each traveller’s functional needs — medical, cognitive, sensory, mobility-related, or emotional. Labels alone do not predict travel requirements.
• Prepare layered travel plans. Include medical considerations, accessibility checks, risk assessments, cultural factors, and emergency protocols.
• Coordinate with healthcare professionals if medication management, equipment, or specialised support is required.
• Confirm accessibility features in advance. Accommodation, transport, training venues, and public spaces vary widely in standards.
• Provide clear, realistic descriptions of the journey. Busy hubs, noise levels, waiting times, or potential delays should be explained so travellers can anticipate stress points.
• Establish communication routines before departure, including regular check-ins and emergency contacts.
• Ensure insurance, medical documents, and travel permissions are complete and accessible.

Potential applications
• Create individual travel plans covering medication, emergency contacts, accessibility needs, and comfort strategies.
• Conduct a pre-departure “trial run” or local mobility practice activity.
• Use a shared digital folder for medical letters, copies of IDs, and travel documents.
• Prepare an accessible packing checklist based on specific support needs.

Hosts play a critical role in ensuring that the travel environment is safe, supportive, and predictable for persons with disabilities, older adults, or first-time travellers. Small adjustments and clear procedures can significantly reduce anxiety and risk.

Traveller Tips
• Review accessibility of all facilities in detail — entrances, lifts, toilets, paths, signage, lighting, and sensory environment.
• Be ready to adapt schedules for pacing, fatigue, sensory overload, or medical needs. Flexibility is essential, not optional.
• Present arrival procedures, orientation steps, and daily routines in a clear and predictable way.
• Provide designated contact persons who understand disability-sensitive communication and can respond calmly in stressful situations.
• Identify quiet spaces for regulation or rest. This supports neurodivergent travellers, individuals with anxiety, or anyone overwhelmed by new environments.
• Coordinate closely with the sending organisation to align support practices and ensure that essential information is known to all staff involved.
• Document local emergency procedures — nearest clinic, pharmacy, accessible routes, and crisis contacts.

Potential applications
• Prepare an “Accessibility & Safety Overview” with photos and simple descriptions.
• Offer an orientation walk that avoids sensory-heavy routes when possible.
• Keep basic aids available (ear defenders, large-print maps, simple signage).
• Establish a morning check-in and end-of-day debrief for any arising issues.

Travellers with disabilities, chronic conditions, sensory needs, or limited travel experience benefit greatly from clear routines, accessible information, and preparation for new environments. Confidence grows when needs are recognised without stigma and when safety is clearly planned.

Traveller Tips
• Travel may involve noise, crowds, unfamiliar rules, or new routines. Advance information helps reduce stress.
• Assistive devices, medication, or personal equipment can be brought along and should be included in travel plans.
• Keeping essential documents and health information easily accessible supports independence and security during travel.
• Communication tools — visual aids, translation cards, AAC, or simple symbols — can support understanding in unfamiliar contexts.
• Asking for clarification or support is always appropriate; travel environments can be unpredictable.
• Quiet moments or slow pacing are legitimate needs, not weaknesses.
• Understanding local customs and basic phrases helps build confidence in new cultural settings.

Potential applications
• Prepare a small “essentials pack” (medications, ear defenders, water, ID copy, emergency numbers).
• Use visual schedules or pictograms to stay oriented during busy travel days.
• Review photos or maps of key travel points (airport, train station, accommodation).
• Carry a simple communication card stating key needs or phrases in the local language.

The Dos:

1. Use Accessible Communication Platforms 

  • Choose tools like Zoom, Microsoft Teams, or Google Meet with built-in live captions and screen reader compatibility.
  • For learners with disabilities, ensure platforms support text-to-speech or high-contrast mode (e.g., JAWS, NVDA)

2. Create Online Support Channels 

  • Set up WhatsApp groups, Discord servers, or private Facebook groups for ongoing support.
  • Assign mentors or digital buddies to guide new learners.

3. Provide Clear & Simple Digital Guides 

  • Share step-by-step video tutorials or PDF guides on how to use digital platforms.
  • Use Canva Presentations to create engaging, easy-to-follow guides.

4. Use Visual Aids & Easy-to-Read Fonts 

  • Use infographics and icons to break down information (Canva, Piktochart).
  • Choose accessible fonts like Arial, Verdana, or Open Dyslexic for better readability.

5. Use Reminders & Notifications to Keep Everyone on Track 

  • Send automated reminders via Google Calendar, Slack, or WhatsApp to prevent last-minute confusion.

The Donts:

1. Ignoring Accessibility Needs 

  • Avoid sharing PDFs without alt text or readable fonts (e.g., tiny or fancy cursive fonts).

2.  Assuming All Learners Have Strong Digital Skills 

  • Avoid assuming that everyone is comfortable with digital tools.
  • Offer basic digital literacy support and encourage questions.

3. Forgetting to Offer Offline Alternatives 

  • Some learners may have poor internet access or prefer non-digital learning. Provide downloadable materials or recorded sessions for later viewing.

4. Avoid complex digital tools that may confuse users.

5. Refrain from using inaccessible formats for materials.

Activities
Mission: accessibility

For whom: Hosting/sending 

Instructions: Participants will identify and address accessibility barriers that travelers with disabilities might face, promoting inclusivity and problem-solving.

Rules:

1. Divide into teams – Each team represents either a travel coordinator (sending/hosting organization) or a traveler with accessibility needs (e.g., someone using a wheelchair, someone with a visual or hearing impairment, etc.).

2. Receive a Traveler Profile – Each team is assigned a fictional traveler with specific accessibility needs. 

3. Face Accessibility Challenges – The facilitator presents real-world travel scenarios. The teams must brainstorm solutions within two minutes. Some example challenges:

  • “Your traveler arrives at a hotel that has no elevator, and their room is on the third floor.”
  • “The public transport system doesn’t announce stops, and your traveler has a visual impairment. How do they navigate safely?”

4. Present the Solutions – Each team shares their solutions with the group, and the facilitator provides feedback on feasibility and best practices.

5. Bonus Round: Accessibility Checklist – Teams must create a short accessibility checklist that can be used when planning travel for people with disabilities. This checklist should include:

  • Accessible accommodation features (elevators, step-free access, braille signage)
  • Public transport accessibility (audio announcements, ramps, priority seating)
  • Medical support (nearby hospitals, medication storage options)
  • Emergency plans (alternative routes, accessible emergency contacts)
Lost in translation

For whom: Learners and hosting organizations

Instructions: The objective is to prepare learners for cultural differences and help hosts understand the experiences of international travelers.

Rules:

1. Divide into Teams – One team represents travelers arriving in a new country; the other team represents local hosts.

2. Create Cultural Barriers – The host team receives a secret cultural rule (e.g., “In this culture, direct eye contact is rude,” or “You must greet people with a bow”). The travelers don’t know these rules.

3. Role-Play Interactions – The travelers try to ask for help, order food, or navigate public transport, but the hosts behave according to their secret cultural rules.

4. Reveal & Discuss – After several rounds, the cultural rules are revealed. Participants discuss:

  • How did misunderstandings happen?
  • What could have helped the travelers adapt better?
  • What strategies can hosts use to support travelers from different cultures?
The travel race

For whom: Learners

Instructions: Teams must prepare for an imaginary trip by completing a set of travel-related challenges.

Rules:

  1. Divide participants into small teams. Each team represents a travel group preparing for an assignment abroad.
  2. Each team gets a travel checklist with key tasks to complete (e.g., book accommodation, arrange transport, prepare a medical kit).
  3. The facilitator calls out unexpected travel challenges (e.g., “Your flight was canceled! What’s your backup plan?”, “You lose your passport in a foreign country. What do you do?”).
  4. Teams must quickly come up with a solution and present it within five minutes.
  5. The team with the most complete and well-thought-out travel plan wins.
Take the Quiz!

Websites that can help you verify accessibility and support for disabled travelers at your destination:

  1. AccessibleGO: This platform allows you to filter hotel searches by specific accessibility needs, such as roll-in showers or hearing-accessible rooms. They also contact hotels directly to confirm your requests and advocate for your needs. https://accessiblego.com/home
  2. Handiscover: Similar to AccessibleGO, Handiscover helps you book accessible accommodations and provides detailed information about the accessibility features of each property
    https://www.handiscover.com/en-gb/
  3. Easy Access Travel: This travel agency specializes in planning trips for people with physical challenges. They offer guided tours and can also help book trips tailored to your specific needs
    https://easyaccesstravel.com
  4. Sage Traveling: This website offers comprehensive travel planning services for disabled travelers, including accessible hotel bookings, transportation, and guided tours across Europe
    https://www.sagetraveling.com
  5. European accessibility rating: https://www.sagetraveling.com/Accessibility-Ratings
  6. Accessibility reviews of European cities: https://www.sagetraveling.com/accessibility-reviews
  7. EUROPA – Rights for Travelers with Disabilities: The official EU website provides information on the rights and assistance available to travelers with disabilities or reduced mobility when traveling by air, train, bus, coach, or ship within the EU https://europa.eu/youreurope/citizens/travel/transport-disability/reduced- mobility/index_en.htm